Today’s technology provides diverse ways to interact and communicate. What’s your preferred way to communicate in the following interactions? Asking Your Friend How They’re Doing: How do you prefer to communicate?* Text Phone Call Video Chat Social Media Email In-Person Contacting Customer Service: How do you prefer to communicate?* Phone Call Email In-Person Video Chat Social Media Text Year-end Account Review: How do you prefer to communicate?* Email Video Chat Social Media In-Person Phone Call Text Gender* Male Female Age Range* 18 - 29 30 - 39 40 - 49 50 - 59 60 - 69 Over 70 72012
