Today’s technology provides diverse ways to interact and communicate. What’s your preferred way to communicate in the following interactions? Asking Your Friend How They’re Doing: How do you prefer to communicate?* Email Text Video Chat Phone Call Social Media In-Person Contacting Customer Service: How do you prefer to communicate?* Social Media Phone Call In-Person Text Video Chat Email Year-end Account Review: How do you prefer to communicate?* Video Chat In-Person Text Email Phone Call Social Media Gender* Female Male Age Range* 18 - 29 30 - 39 40 - 49 50 - 59 60 - 69 Over 70
