Today’s technology provides diverse ways to interact and communicate. What’s your preferred way to communicate in the following interactions? Asking Your Friend How They’re Doing: How do you prefer to communicate?* In-Person Text Phone Call Email Video Chat Social Media Contacting Customer Service: How do you prefer to communicate?* Video Chat Text Phone Call Social Media In-Person Email Year-end Account Review: How do you prefer to communicate?* Email Video Chat In-Person Text Social Media Phone Call Gender* Female Male Age Range* 18 - 29 30 - 39 40 - 49 50 - 59 60 - 69 Over 70
