Today’s technology provides diverse ways to interact and communicate. What’s your preferred way to communicate in the following interactions? Asking Your Friend How They’re Doing: How do you prefer to communicate?* In-Person Phone Call Email Video Chat Social Media Text Contacting Customer Service: How do you prefer to communicate?* Video Chat In-Person Phone Call Social Media Email Text Year-end Account Review: How do you prefer to communicate?* In-Person Text Email Phone Call Social Media Video Chat Gender* Female Male Age Range* 18 - 29 30 - 39 40 - 49 50 - 59 60 - 69 Over 70
